These terms govern the use of 24 Play Ltd services. Please read this document carefully before using our hosting services.
Service Agreement
The user must read this document carefully.
This Application is provided by: 24 Play Ltd.
Owner contact email: contact@24-play.co.uk
We do not accept any PayPal Chargebacks for any reason whatsoever. Any customers who claim for a chargeback will have their account suspended permanently from 24 Play and their services terminated instantly without any refund.
By purchasing any service from our website, you accept and agree to be bound by our Terms of Service. We reserve the right to cancel, suspend or terminate any service provided with or without a refund or notice or warning for any reason. We also reserve the right to modify our Terms of Service at any time with or without informing the client.
All refund requests must be made via a ticket on our website. When requesting a refund, you must be logged into your client account.
The following services are not eligible for a refund: Dedicated Servers. If a Server Management request has been fulfilled for the client, we cannot issue a refund for this addon or any related service.
A payment made for the renewal of a service cannot be refunded. If the client opens a dispute, we reserve the right to suspend any and all of the client's services.
Subject to the conditions below, we can provide a refund within the first 48 hours of ordering a new service - all we ask is that you tell us why you wish to cancel your service and receive a refund.